Terms of Service

Last updated: October 2, 2026

These terms govern your access to and use of ClickMend. By running a Health Check, creating an account, or purchasing a subscription, you agree to these terms.

The service

ClickMend scans your Google Ads landing pages, scores them, estimates the revenue impact of the problems it finds, diagnoses specific technical issues, provides the corresponding fixes by email, and, on a paid plan, adds unlimited re-scans, scheduled monitoring, and public exact-score verification for eligible destinations. The Lightning Page Builder and client workspaces are included on every paid plan.

Free Health Checks

Every person gets two free Health Checks per week. The allowance resets weekly, it is not a lifetime limit. Free Health Checks show your score, the problems found, the estimated revenue impact, and the fixes, sent by email. They do not include unlimited re-scans, monitoring, or the Lightning Page Builder, which require a paid subscription.

The free allowance is metered per person using your email address and network address. Attempting to evade the limit, through multiple addresses, automated requests, or otherwise, is a breach of these terms.

Subscription, billing, and cancellation

Plans. ClickMend is sold as a monthly subscription in three tiers, Starter at $29/month, Growth at $99/month, and Scale at $199/month. Every paid tier includes unlimited Health Checks, fresh re-scans and history, weekly monitoring with score-drop alerts, and eligibility for exact-score verification. Tiers differ in capacity: the number of client accounts, monitored and verified destinations, and, the monthly Page Builder AI credits shown on the plan you select at checkout (Starter 100, Growth 300, Scale 800).

Free trial

Length. New customers can start any plan with a 7-day free trial. The trial starts when you complete checkout and ends 7 days later.

Card required. You must enter a valid payment card at checkout to start a trial. We do not charge it during the trial.

Automatic charge. When the trial ends, on day 8, your card is charged the full monthly price of the plan you picked ($29, $99, or $199), and your subscription then renews every 30 days as described below, unless you cancel before the trial ends. Your dashboard shows the date of the first charge. We may also email you a reminder before it.

How to cancel. Cancel any time before the trial ends from your dashboard (Account, then Cancel trial) or from Manage billing. If you cancel during the trial, you are not charged, and you can keep using the trial until its end date.

One trial per customer. Each person or business gets one free trial. If you have had a ClickMend subscription or trial before, your plan starts and is charged right away at checkout. We may end or refuse a trial we believe is a repeat or an abuse of this offer.

What the trial includes. During the trial you can use the app on your plan, including scans, monitoring, and the Lightning Page Builder, with 20 AI credits for the whole trial instead of the plan's monthly credits. Your plan's full monthly credits start with your first paid bill. Publishing and hosting pages is only on paid plans, so you cannot put a page live during the trial. You can still download your pages.

Starting early. You can end the trial early with "Start my plan now". Starting early charges your card the plan price right away, and your 30-day billing period starts that day.

Refunds. The no-refund rule below applies to the first charge after a trial. If you do not cancel before the trial ends, that charge is not refunded.

Billing. Your subscription is billed in advance and runs for a 30-day period. It renews automatically each period at the then-current price until you cancel.

Cancel anytime. You may cancel at any time, from your billing portal, without contacting us and without penalty. Cancellation stops future renewals. Your access continues until the end of the billing period you have already paid for, then ends.

No refunds. Payments are non-refundable. We do not provide refunds or credits for partial billing periods, unused Health Checks, periods of non-use, or subscriptions cancelled mid-cycle. Because you can cancel at any time and keep access through the period you paid for, cancelling early costs you nothing beyond the current period.

Price changes. We may change the subscription price. If we do, we will give you at least 30 days' notice by email before the change applies to your renewal, and you may cancel before it takes effect.

Failed payments. If a payment fails, we may retry it and may suspend access until payment succeeds. Subscriptions unpaid after a reasonable retry period may be cancelled.

Taxes. Prices exclude any applicable sales, use, VAT, or similar taxes, which are added where required.

Payment processing. Payments are processed by Stripe. ClickMend never receives or stores your full card number.

No Google affiliation or performance guarantee

ClickMend is independent software and is not affiliated with, endorsed by, or certified by Google. A ClickMend Score is not a Google Quality Score. It is our own measurement of the technical landing-page factors that contribute to the Landing Page Experience component of Quality Score. Scores, fixes, estimates, monitoring, and verification do not guarantee advertising cost, ad rank, ad approval, lead volume, conversion rate, revenue, or any business result.

Revenue-loss estimates

Revenue and ad-spend leakage figures are model-based estimates, not measurements. They are derived from your inputs and from industry default assumptions about cost per click, conversion rate, close rate, and job value, and they are deliberately capped to avoid implausible outputs. They may be materially inaccurate for your business. You are responsible for replacing the defaults with your actual data before relying on any estimate, and for your own commercial decisions.

Acceptable use

• Provide accurate account and billing information.
• Keep your account secure and do not share access outside your organization.
• Submit only destinations you own or are authorized to test, monitor, or publish.
• Do not use the service to abuse infrastructure, evade plan or free-tier limits, disrupt third parties, scrape protected data, or violate any law.
• Fair-use and rate limits may apply to scans, revisions, API calls, and high-volume activity.

Generated pages and remediation guidance

Where ClickMend supplies fixes, code, or generated pages, you are responsible for reviewing them before publishing or sending paid traffic to them, including copy, claims, code, images, accessibility, tracking, privacy compliance, and brand accuracy. Output may require modification and testing. You retain responsibility for what you publish.

Lightning Page Builder

AI credits. Each paid plan includes AI credits every month. An AI-written page uses 10 credits, or 20 with AI images. Unused credits roll over, up to two months of your plan's allowance. Credits have no cash value and cannot be exchanged or refunded.

Credit packs. You can buy extra AI credits in your dashboard: 50 credits for $15, 150 credits for $39, or 400 credits for $89. Each pack is a one-time payment. Bought credits never expire while your account exists. We use your monthly credits first and your bought credits only after those run out. You need an active plan or free trial to use them. Credit packs are non-refundable.

Hosted pages and custom domains. We host the pages you publish at yourname.clickmend.com or on your own or your client's domain, once you point the domain to us. You are responsible for the domain and its DNS records. We may take down a page that breaks these terms or the law.

Hosted page fees. Each plan includes a set number of live hosted pages: 1 on Starter, 5 on Growth, and 20 on Scale. Each extra live page costs $9 per month, or $5 per month each once you have 10 or more extra pages. We add this to your subscription bill only after you agree to it in the Builder. When you take pages down so you have fewer extra live pages than you pay for, your extra hosting fee drops at your next bill, with a prorated credit for the unused time. You can always download a page and host it yourself at no charge.

Your content. You are responsible for the claims, offers, and wording on your pages. You are also responsible for having permission to use any content, images, or brand material you take from sites you research. Review every page before you publish it.

Setup help. Optional setup help costs $250 for one page or $500 for five pages. It is a one-time fee and is non-refundable once work starts.

"Built with ClickMend" line. Pages you publish or download from the Builder show a small "Built with ClickMend" link at the bottom. You can turn off the extra "Get your own page" link, but not the "Built with ClickMend" line.

Reporting a page. Anyone can report a page at clickmend.com/report. We can take down pages that pretend to be someone else, deceive visitors, or break the law, with or without notice.

Monitoring and verification

Monitoring is a paid feature. Monitored destinations are re-scanned on a weekly cadence, so a monitoring result or badge may be up to seven days old. We alert you when a monitored score drops materially, but monitoring is not a real-time uptime or security service and should not be relied on as one.

Verification requires active monitoring, a recent successful scan, a score of at least 90, and no critical failure. We may automatically change a badge to Performance Alert, Pending, or Expired when those conditions are not met. You may not display an expired or suspended badge as current, or alter the badge artwork.

Public records and permission

You must hold the rights and permission needed to publish any destination, company name, badge, result, or case study. We will not name you or display your URL publicly without your consent. We may remove or anonymize a public record where consent, accuracy, freshness, security, or policy requirements are not satisfied.

Availability and changes

The service may change, experience interruptions, or require maintenance, and depends in part on third-party services including Google's PageSpeed Insights API. Features, plan limits, monitoring cadence, and verification rules may be updated prospectively. We will give notice of material adverse changes where practical.

Liability

To the fullest extent permitted by law, ClickMend's total liability arising out of or relating to the service is limited to the amount you paid us in the twelve months preceding the claim. We are not liable for lost profits, lost revenue, lost advertising spend, or indirect, incidental, or consequential damages. Nothing in these terms limits liability that cannot lawfully be limited.

Termination

You may stop using the service at any time. We may suspend or terminate access for breach of these terms, non-payment, or abuse. On termination, your right to use the service and to display any ClickMend Verified badge ends.

Contact

Email: support@clickmend.com